This Privacy Policy explains how Nacelle™ collects, uses, and shares information when you interact with our products, services, websites, and communications (collectively, the “Services”). By using the Services, you consent to the practices described here.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, vehicle details, payment information, and any messages you submit. We may also collect information automatically, such as IP address, device type, browser details, usage data, and cookies.
2. How We Use Information
We use information to operate and improve the Services, process orders and payments, manage waitlists, send updates and marketing communications, respond to inquiries, and comply with legal obligations.
3. Sharing of Information
We may share information with service providers who help us deliver the Services (such as payment processors, email/SMS providers, hosting providers), as required by law, or to protect our rights and users. We do not sell your personal information.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookies through your browser settings.
5. Data Retention
We retain information for as long as needed to provide the Services, comply with legal requirements, resolve disputes, and enforce agreements.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may opt out of marketing communications at any time using the unsubscribe link or by contacting us. You may request access, correction, or deletion of your information subject to applicable law.
8. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions or requests related to privacy, contact Nacelle™ support.